Privacy Policy

Last Updated: 20th July, 2023

Welcome to FAADU, an online clothing e-commerce store operated by Armoks Media Private Limited. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit and make use of our website. By accessing or using FAADU, you agree to the terms of this Privacy Policy. Please take a moment to familiarize yourself with its contents.

  1. Information We Collect:

We may collect various types of information from users of FAADU, including but not limited to:

a. Personal Information: We may collect personal information such as your name, email address, phone number, shipping address, and payment details when you place an order, or contact our customer support team.

b. Browsing Information: We may collect non-personal information, including your IP address, browser type, operating system, referring URLs, and website usage details through cookies and similar technologies. This information helps us enhance your browsing experience and improve our website's functionality.

  1. Use of Information:

We use the collected information for the following purposes:

a. To Process Orders: We use your personal information to process and fulfill your orders, manage payments, and provide customer support related to your purchases.

b. Website Improvement: The non-personal information helps us analyze trends, track user movements, and improve our website's design and content.

c. Communication: We may use your email address or phone number to send you important updates, promotional offers, and newsletters. You can opt-out of receiving marketing communications at any time by following the instructions included in the communication.

d. Legal Obligations: In certain circumstances, we may use or disclose your information to comply with legal obligations or respond to governmental requests.

  1. Information Sharing:

We may share your personal information with third parties, but only for the purposes mentioned below:

a. Service Providers: We may share your information with trusted service providers who assist us in delivering our products and services, such as shipping companies and payment processors.

b. Business Partners: We may share your information with our business partners to offer you special promotions, discounts, or collaborative products.

c. Legal Compliance: We may share your information to comply with applicable laws, regulations, or governmental requests.

d. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

  1. Data Security:

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission or storage system can be guaranteed to be 100% secure. You are responsible for keeping your account credentials confidential, and we recommend choosing strong passwords and enabling two-factor authentication.

  1. Your Choices:

You have certain rights regarding your personal information:

a. Data Deletion: You can request the deletion of your personal information from our systems, subject to legal obligations.

b. Marketing Communications: You can opt-out of receiving marketing communications by using the unsubscribe link provided in the email or contacting us directly.

  1. Third-Party Links:

FAADU may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. Please review their privacy policies before providing any personal information.

  1. Children's Privacy:

FAADU is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us to have it removed.

  1. Changes to the Privacy Policy:

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the beginning of this policy. Any material changes will be communicated through the website or email. Please review this policy periodically to stay informed about how we collect, use, and protect your information.

  1. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: supports@faadu.shop

By using FAADU, you agree to the terms outlined in this Privacy Policy.

Thank you for trusting us with your personal information.

    Our team was handpicked for their understanding of materials, process and passion for fashion. Whenever you are browsing our site and are in doubt about something, we are always willing to share our deep knowledge and understanding of our makers, their craft and any technical assistance related to website. The most commonly asked questions are covered in our FAQ.If you have any specific questions please do not hesitate to contact us by writing us an email at hello@faadu.shop or messaging our customer services team on below chat option.